Help

Welcome to the help for Poseidon web shop.

The main functionality is ordering, the order history (My orders), the order planning (Shopping list) and the search (Find). It is also possible to browse for products using the product category tree to the left where you find the products in the same categories as in the product catalog.

In general the “Buy”-button actually means “add to cart”. To actually send an order you need to go to the checkout and complete the checkout procedure.

If you are not sure you can finalize the order in one go, or if you for any reason need to change computer, for example from computer to tablet, we suggest using the shopping list as that is stored with your profile.

If you go to the user icon in the top right corner and select My orders you can see all your existing orders and a full order history. Please note that the delivery dates for new orders will not be valid until you get an order confirmation, just as with any order. Until the order confirmation has been sent it will show the ordering date in that field.

For additional product information please refer to www.poseidon.com or our product catalog.

If you have any questions, problems or suggestions, do not hesitate to call us at +46 31 734 29 00 or email order@poseidon.com.